Document intake and routing for a law firm

Incoming email and fax documents are captured and routed to the right client folder, with anything uncertain left for a person.

Law firm
Client
Incoming document filing
Process
Documents routed automatically
Result

What we built it with: Power Automate ยท SharePoint

Where it started

A law firm receives documents all day by email and fax. Each one belongs in a specific client's folder.

The firm wanted that filing handled automatically, without losing documents or filing them twice.

The constraint

In legal work, a missing or misfiled document is a serious problem. Reliability mattered more than speed.

What we built

Automatic capture

Incoming documents are collected and kept in their original form.

Routing to client folders

Each document is matched to the client it belongs to and filed in the right place.

Safeguards

Built-in checks guard against lost and duplicate documents.

Who handles the exceptions

A document that cannot be matched to a client is not guessed at. It is set aside for a person to review.

What changed

Incoming documents are captured and routed without someone sorting them by hand, and uncertain ones go to a person instead of the wrong folder.

Talk through your project

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